Shipping and Returns
How long does my order take to ship?
Your order should arrive within 5-7 business days AFTER notification of shipment. However, due to our products being hand made, time does need to be factored in for the custom products to be made per order. If you are wanting more specific information or want to know if it will arrive in time for a specific event, please don’t hesitate to email us.
Do you offer international shipping?
Unfortunately no, not at this time. Due to us being a small business, we are still working towards shipping out of Australia. Keep an ear out for any updates though!
What is your return policy?
If you have any issues with your order, please don’t hesitate to contact us at byfreyawillow@gmail.com as soon as possible.